1. Who is responsible for your information
Xuzhou Oulu Packaging Products Co., Ltd., trading under the KALIENI brand, is responsible for the personal information described in this policy. You can contact us at olu2023@163.com.
2. Information we collect
Depending on how you use the website, we may collect:
- Enquiry details: work email, company, country or market, project type, estimated quantity, product reference and the project details you provide.
- Communications: messages and contact details exchanged by email, WhatsApp or another channel you choose.
- Technical information: basic server, security and diagnostic records such as IP address, browser type, device information, requested pages and timestamps.
- Analytics information: with your permission, Google Analytics records website usage such as visits, approximate region, device, popular pages and interaction events. Enquiry form details are not sent to Google Analytics.
You can change your choice by selecting . Please do not send sensitive personal information through the enquiry form.
3. How we use information
- Respond to enquiries and identify relevant bottles, components, decoration or packaging routes.
- Prepare quotations, samples, specifications and project follow-up.
- Maintain business records and communicate about an existing or potential order.
- Protect the website, detect misuse and troubleshoot technical issues.
- Comply with legal obligations and establish, exercise or defend legal claims.
- Understand and improve website performance when analytics are lawfully enabled.
We do not use website enquiries for solely automated decisions that produce legal or similarly significant effects.
4. Legal bases
Where applicable law requires a legal basis, we rely on one or more of the following: taking steps at your request before entering a contract; performing a contract; our legitimate interests in operating a B2B packaging business, responding to buyers and securing the website; consent where required; and compliance with legal obligations.
6. International transfers
KALIENI serves buyers in multiple countries. Information may therefore be processed in China or other countries where our service providers operate. Where required, we use appropriate contractual or other safeguards for international transfers.
7. How long we keep information
We retain information only for as long as reasonably needed to handle the enquiry, quotation, sample process, order or ongoing business relationship, and to meet legal, accounting, security and dispute-resolution requirements. We then delete or anonymize it where reasonably practicable.
8. Your choices and rights
Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, portability or objection, and to withdraw consent without affecting earlier lawful processing. You may also have the right to complain to your local data protection authority. These rights can be subject to legal exceptions.
To make a request, email olu2023@163.com. We may ask for information needed to verify your identity and request.
9. Security
We use reasonable administrative and technical measures intended to protect personal information. No internet transmission or storage system can be guaranteed completely secure, so please use care when deciding what to send online.
10. Children
This website is intended for business buyers and is not directed to children. We do not knowingly collect personal information from children through the enquiry form.
11. Changes to this policy
We may update this policy when our practices, services or legal obligations change. The effective date at the top shows when this version took effect.
12. Contact us
Xuzhou Oulu Packaging Products Co., Ltd.
Brand: KALIENI
Email: olu2023@163.com
WhatsApp: +8618952270738